We guarantee it, but you need to complete the course.
We’re so confident that if you follow the programme and are not stronger, fitter and better prepared by the end of it, whether starting from scratch and totally unfit, somewhat fit or really fit, you’ll be fully refunded. Guaranteed!
You complete the course. Every week, every session, every weekly check. The guarantee is about doing the programme, because the programme is what gets the results.
These are the conditions of the guarantee, and we set them out here so you know them before you buy rather than after you claim.
Meet those four and you are refunded in full. The video is the only thing we ask you for, because it is the one part we cannot see from our side.
The money goes back to the card or account you paid with. Your access to the course closes at the same time, so your login will no longer open it.
This applies to any refund, not only a guarantee claim.
Everything happens on one page. Fill in the refund claim form, upload your video, and we come back to you within five working days.
If you email us instead, we will send you the same link, so going straight to the form is quicker.
The full mechanics live in our course terms. The guarantee is separate from the PRE-SKI certificate (that’s earned, not bought), and it’s in addition to your legal rights, never instead of them.