100% Guaranteed!

We guarantee it, but you need to complete the course.

We’re so confident that if you follow the programme and are not stronger, fitter and better prepared by the end of it, you’ll be fully refunded. That holds whether you start from scratch and totally unfit, somewhat fit, or really fit. Guaranteed!

What you need to do

You complete the course. Every week, every session, every weekly check. The guarantee is about doing the programme, because the programme is what gets the results.

These are the conditions of the guarantee, and we set them out here so you know them before you buy rather than after you claim.

  1. You have finished every week of the course you bought, including every weekly check. We check that ourselves against your account, so there is nothing for you to send us.
  2. You claim within 14 days of finishing it.
  3. You send us a short video of yourself doing one exercise, so we can see the programme was followed. We name the exercise when we acknowledge your claim, and it always comes from the final week of your course.
  4. You confirm on the form that you are not stronger, fitter and better prepared than when you started.

Meet those four and you are refunded in full. The video is the only thing we ask you for, because it is the one part we cannot see from our side.

We choose the exercise rather than leaving it to you, so there is nothing to pick and nothing to prepare.

What happens when a refund is made

The money goes back to the card or account you paid with. We close your access to the course as part of processing the refund, so your login will then no longer open it.

This applies to any refund, not only a guarantee claim.

How to claim

Fill in the refund claim form. We come back within five working days, naming the exercise we would like to see, and you send the video from there.

If you email us instead, we will send you the same link, so going straight to the form is quicker.

The details

The full mechanics live in our course terms. The guarantee is separate from the PRE-SKI certificate (that’s earned, not bought), and it’s in addition to your legal rights, never instead of them.

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